Effective Date: 21/03/2025

At OMEGA ROOFING & UPVC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website.

1. Information We Collect We may collect the following types of information:

  • Personal information such as name, email address, phone number, and address when you contact us or request a quote.
  • Non-personal information such as browser type, IP address, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information We use the information we collect for the following purposes:

  • To respond to your inquiries and provide quotes or services.
  • To schedule and manage appointments.
  • To improve our website, services, and customer experience.
  • To send promotional offers, updates, or newsletters (if you have opted in).

3. Sharing Your Information We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers only to the extent necessary to provide our services or comply with legal obligations.

4. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw your consent at any time (where applicable).
  • Opt out of receiving marketing communications.

6. Cookies Our website uses cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

7. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:

OMEGA ROOFING & UPVC
Address : 200 Pensby Road, Heswall, Wirral, CH60 7RJ
Phone: 0151 909 4962 OR 0800 747 1816 OR 07474 953 382.

Email: omegaroofingandupvc@gmail.com.